FAQs

What is giftsUcanmake.com about?

giftsUcanmake.com is a sister site of PixieDustGifts.com. We have a fabulous selection of gifts you really can make, because we provide you with patterns, templates and instructions that you really can understand. We also have photos of the entire process for all of you “Visual Learners” out there! Come on in…we’re sure you’ll find something new and different to add to your gift-giving list!

What are the shipping costs?

Digital downloads for PDFs do not have any shipping costs. Shipping costs for kits and patterns are free if shipped to a United States zip code (this includes all states and territories). Kits and patterns are sent out via the US Postal Service within 1-2 days of the order being placed. Shipping costs for kits and patterns being sent outside of the United States will be shown in the cart when you select the shipping country and postal code.

When will I get my order?

For digital downloads, a link is presented to you immediately after you checkout. Kits are sent out in the US mail in 1-2 days from South Carolina, USA so delivery time within the US should be 2-4 days. It will be more if the shipping address is a country other than the United States of America.

Can I change, cancel or delete an order?

Since digital downloads are available immediately, there is no way for us to cancel the order. If you ordered a kit or pattern, email us with your request so that we can pull the order before it gets shipped out. Once the order is shipped out in the mail, there is nothing we can do at that point.

What about refunds?

Refunds are available for kits only, not for patterns or digital downloads. Send back the entire unused kit within 15 days of receipt and we will refund the purchase price. Digital downloads and patterns cannot be refunded due to their ability to be copied many times. However, if the file is corrupt or the link to download the file does not work, we will work to give you the item that you ordered.

What currency are the patterns priced in?

All prices are in U.S. Dollars.

What if something goes wrong with the download process?

You will also receive an email with the private link to the file to download.

Can I share the digital download file?

You can use the PDF files for your own personal use but like any other copyrighted work, you cannot re-sell, or distribute electronically or otherwise any of our digital downloads.

Copyright Notice…Can I make and sell items using your designs?

Our patterns/instructions are for personal/at home use only. A licensing Agreement is available for anyone wanting to sell a product made from our patterns/designs, regardless of the medium. With a Licensing Agreement, you are free to make and sell any item based on our designs at bazaars, craft shows, even online! Just contact us …We are very Indie-friendly!

I still have a question, who do I contact?

Email Erik at erik@giftsucanmake.com with your question and you will get a response by the end of the day, usually within a couple of hours. If you don’t hear back from us by then, then we probably didn’t get your email, so please try again.